I have to say libraries even though critised for sometimes being slow to catchup with what is happening in society are definately forward thinking these days. I read a few articles about Web 2.0, Library 2.0 and libraries of the future.
From those there were some stand out statements - the library is a hum because it is a social and emotionally engaging center for learning and experience. I think that is so true - giving people an 'experience' when they come into libraries is so important for us now and into the future - to make people want to come back whether that be to a physical space or to do some research using technology we make user friendly, accessible because we are tour guides to it - we have to be able to show people, train users and lead them towards the resources.
We need to develop participatory relationships with customers. Where we introduce customers to services and experiences, guide them and provide environments in which they thrive - welcoming, friendly and chatty places and spaces to be.
Library 4.0 - gosh how far is that off will extend the library 'experience' to the knowledge spa: meditation, relaxation, immersion in a luxury of ideas and thought. Luxurious details will require private partners as sponsors providing the sensory treats. A retreat from technohustle, with comfortable chairs, quiet, good light, coffee and single malt.
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